black diamond 18k white gold necklace pendant beaded 1.5ct 21.0ct Theopaloutlet

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $5 flat rate shipping to [United states]. 

Shipping option

Estimated delivery time

Price

Option 1

5 to 7 business days

$X

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at eckertm59831@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Returns may be accepted for return at our discretion, and are subject to a restocking fee.

If you have any further questions, please don't hesitate to contact us at eckertm59831@gmail.com.

TEXT OR CALL: 267-815-6769